A Study In Scale

 

“ABC Legal has been our most trusted ally in the industry. The amount of money we have saved, and the increased performance has yielded relationships that will pay dividends for many years to come.”

Aaron Cushman, COO at Andreu, Palma, Lavin & Solis, PLLC

The Client: Andreu, Palma, Lavin & Solis PLLC

Andreu, Palma, Lavin & Solis PLLC is a multi-jurisdictional law firm focused on creditors’ rights, civil litigation, and contract disputes hired by banks, financial institutions, insurance companies, and creditors to attempt to resolve consumer or commercial debt.

High-performance legal firms often face challenges with the resourcing, costs, and labor associated with managing high volumes of cases, especially in the face of increasing compliance, managing individual service vendors, and keeping up document management. Andreu, Palma, Lavin & Solis PLLC came to ABC Legal to create an optimal way to file more cases in more jurisdictions, accurately serve them faster, and decrease operational expenses. 

How ABC Legal innovated

Optimization
ABC Legal created tailored logistics and technology solutions to meet the firm’s requirements and expedite their cases.

Systemization
Using proprietary technology to interface between courts, process servers, and the law firm, ABC Legal increased accuracy, speed, and efficiency in the processing, routing, and dispatch of cases. This approach decreased overall costs systematically.

Scaling
ABC Legal became a committed partner by helping the firm manage all their document, filing, and data exchange needs on a large scale creating cost savings actualized immediately.

The Results

This partnership helped Andreu, Palma, Lavin & Solis PLLC increase filings, increasing serves. Increased serves led to increased revenue. Combining that revenue with a decrease in associated costs, the firm saw an overall increase in profit. Additionally, the firm increased geographic access in service of process, reduced errors in their data, and dramatically reduced their time to resolution.

Overall, Andreu, Palma, Lavin & Solis PLLC’s partnership with ABC Legal translated into increased filings, serves, and client satisfaction, allowing the firm to grow their market share.