Contact

• I need server names for my Motion and Order. How do I get those?
  Please add this request in the “Additional Instruction” field when placing your order on our website. When ABC Legal is reviewing your order, we will provide you with the name of the servers that cover the address/region you are requesting.
• I’m ready to place an order. What’s next?
  Visit https://secure.abclegal.com/abc/customer/order

International FAQ

• I need to serve documents under the Hague Convention. Do you do that?
  Yes, absolutely. To place an order for Hague Service, here’s a link to our International page. https://www.abclegal.com/international/hague-service-convention
• Do you serve outside the US?
  In most cases, yes. Please reach out to our International team via email to internationalinfo@abclegal.com to find out if we can serve where you need.
• Why is my order showing Canceled?
  Often, this happens because we are waiting for confirmation from you regarding whether we are to use electronic copies for service or if we are to wait for court-issued documents from your country’s Ministry of Justice.
• I need an update on my International order. Who can help?
  For updates on International service of process, email internationalinfo@abclegal.com.

• I just got an email saying the service address is bad or invalid. I know this person lives/works there.
  1.  This doesn’t always mean that the defendant doesn’t live or work at the address provided. Sometimes subjects are actively evading service.
  2. There could be a typo somewhere in the address.
  3.  Your documents may have expired due to a court deadline. 
• I see service is complete. Where’s my proof of service?
  Proofs are automatically generated and sent to process servers upon completion of service. Many are e-signed instantly right in our mobile app. Some courts allow for electronic signatures while some require wet ink originals and even notaries. Wet ink and notaries delay proof completion. 

• The court needs a very specific proof filled out. How do I get that to the process server?
  To have the server fill out your specific proof, please upload it with the documents to be served, and note that a specific proof needs to be filled out in the "Additional Information" field when placing your order.