Support optionsand how to report technical problems.
⚙️ If you need technical support for the ABC Legal mobile app, there are two primary ways to reach out: Live Chat and Ticket Submission
For technical issues or potential bugs, we strongly recommend submitting a ticket, as these inquiries often require investigation and take longer to resolve.
Before Contacting Support
Before reaching out to support, try the following troubleshooting steps to resolve common issues:
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Update the App – Ensure you have the latest version of the ABC Legal mobile app installed by deleting and reinstalling it.
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Check Your Device Software – Confirm that your phone is updated to the latest iOS or Android version.
Submitting a Ticket for Technical Issues
If troubleshooting does not resolve your issue, submit a support ticket with the following details:
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Issue Summary: A clear description of the problem you are experiencing.
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Screenshots or Screen Recordings: Visual evidence of the issue to help with troubleshooting.
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Tracking Numbers (if applicable): If the issue affects only certain jobs, include tracking numbers for reference.
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Device Information: Specify whether you are using an Android or iOS device and the current software version.
Providing this information upfront will help expedite the resolution process and allow the support team to assist you more effectively.
Certain it's a technical issue? Submit a Technical Support Request Ticket here: