Taking a customer-centric approach to client communication, engagement, and management through technology adoption can help firms deliver value and improve satisfaction, while also building their business.
ABC Legal Services (ABC Legal), announced that OnCon―an exclusive gathering of the world’s top legal professionals―named the company as the winner of its first ever Legal Vendor of the Year Award. The award recognizes exceptional products and services, strides in innovation, and strong contributions to the legal community through thought
The COVID-19 pandemic has removed any doubt that for firms to remain competitive in 2021, they must embrace and invest in technology that will better serve the customer and reduce costs.
An ideal justice system is one that is accessible to everyone. Proponents of access to justice believe that people should have equal rights to courts and representation. At the very least, they should be entitled to information and services to be able to make informed decisions around court processes. Technology
Using customer relationship management (CRM) tools, electronic payments, calendaring, notification services, e-filing, and even e-signing are some of the technologies law firms have been slow to adopt.
Spurred by the challenges of the COVID-19 pandemic, justice systems worldwide have quickly begun to adapt their services to meet legal demand with emerging legal technologies.
The coronavirus pandemic has removed any doubt that for firms to remain competitive in 2021, it’s time to embrace and invest in technology as a way to reduce costs and improve customer focus.
With a vaccine roll-out in progress and expected to increase in the coming weeks, most Americans can’t wait to return to normalcy, but the impacts of the COVID-19 pandemic are expected to stay with us for quite some time, and litigation is no exception.
Amanda Raitz-HébertChief Revenue Officer
media@abclegal.com
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