Every process server goes through an initial review when they begin contracting with ABC Legal. During this time a guide will be in contact with the new process server, and each service entered in ABC Mobile will be reviewed to ensure adherence to regulations and the expectations of our Customers.
Jobs Reviewed
Every service you submit will be manually reviewed by an ABC Legal employee expertly trained in the rules of service of process. Each review generally takes 1-2 business day(s). Feedback is not uncommon during this period, even for experienced process servers, as there's a lot to get used to.
One-on-one Support
During initial review, process servers will have access to a guide, from whom they can get direct support. If you're just getting started, feel free to ask your guide any questions you might have about expectations, individual jobs, or ABC Mobile.
During this time you can still always reach out to your Support team or look for answers among your Resource pages.
Feedback
We know we do things a little differently, and for good reason. We ask that you be open to feedback during your first few weeks so we can help you meet expectations and be as successful as possible.
Things doesn't always work out, and if need be, ABC Legal withholds the right to end a contract with any process server.
End of Review
The Initial Review period will last several weeks, and requires that a significant number of services be reviewed before completion.
Once ABC Legal ensures adherence to regulations and expectations are regularly met, the New Partner Guide team will notify the process server that the Initial Review period is complete.
Need to contact your New Partner Guide?
Please fill out this form and one of our New Partner Guides will get back to you as soon as possible. For any urgent matters please reach out to our ABC Legal Support team or look for answers among your Resource pages.